She was swinging in her porch swing that hangs from the back porch ceiling and Kevin was pushing her. Roxy had chewed her left strap so that it didn't work and when Kevin looked at Lauren jumping on the tramp for a sec... Emmy bailed! I heard it from inside and knew immediately it was the hurt cry. He ran her inside and cleaned it up quick and put a butterfly bandage from our kit on it probably within 3 minutes. I ran upstairs to throw jeans and a t-shirt on and we were off to urgent care. Kevin said we should call our regular doctors office since they do stitches, but it was a Monday holiday off from school so I just assumed they were closed. We waited at Urgent care for 2 hours before they actually saw her and she was fine for the whole wait. Then they took us back to the little room to assess the damage. The butterfly bandage had done it's job well and the gash seemed to be closed, but the doctor did say that if it was indeed open before bandaging it would open again without stitches or medical glue. We opted for medical glue, so they washed it with soap and water, gave it 3 swipes of glue and gave her some motrin. They tried to charge us an arm and a leg at checkout and we (I mostly) spoke my mind about their charges very matter of factly!!! RIDICULOUS!!! Let's just say it was about 3 times more expensive than our highest guestimate going in. We paid 1/3 of the bill before leaving and the administrator and the doctor apologized profusely over the exhorbent charges for such a simple procedure and gave me a number to call. You see, they were part of the Gilbert Mercy hospital and had to charge their personal pay patients according to what that hospital would charge Medicaid, which is astronomical!!! A couple of days later the administrator
called me and said they felt so bad about the charges that she was setting up a meeting with the powers that be to get this fee schedule changed for all personal pay patients to be reasonable and more in line with all other urgent care facilities. A week after that she informed me that we owed nothing more on the invoice and that because of us voicing our concerns it would be different for everyone that walked through that door in the future!!! YAY!!!!!!
Emmy is all healed and will have a little scar and hopefully no more accidents for a very LONG time to come!
3 comments:
I am so sorry that your family is having such accidents. I hope eveyone is okay and healing quickly. Love the pictures of the kids in the back of the car. Where on earth is there a drive-in movie around here? My kids would love it! And it cracks me up to see all your kids in the back with their own electronic device - my car looks exactly the same! Too funny!
Doesn't every child have a scar on their chin?
I'm glad that was all over with before your trip. She did amazingly well with that injury. She didn't let it get her down at all at home. No more visits to emergency care of any kind now. I hope.
Congrats on winning your battle with the billing desk. That was one crazy bill.
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